Privacy Policy

MTL Lawncare, LLC ("MTL Lawncare," "we," "us," or "our") operates the website mtllawncare.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.

We may collect the following types of information:

• Contact information — name, email address, and phone number when you submit a quote request or contact form.
• Property and project details — when requesting an estimate, customers may provide their property address, approximate lawn size, desired service timeframe, project details and photographs of their lawn or property. This information is used only to evaluate the requested work, prepare estimates and communicate with the customer.
• Service preferences — the lawn care or landscaping services you select when requesting a quote.
• Usage data — browser type, IP address, pages visited, and time spent on the Site, collected automatically via standard web server logs.
• Communications — messages you send us through the Site's chat widget or contact forms.

We use the information we collect to:

• Respond to your quote requests and inquiries.
• Provide, schedule, and manage lawn care and landscaping services.
• Send service confirmations, reminders, and follow-up communications.
• Improve our website and customer experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Service providers — third-party vendors who assist us in operating our website and communicating with customers (e.g., email and messaging platforms), bound by confidentiality obligations.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets.

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote and contact form submissions are retained for a reasonable period to allow us to follow up on service requests.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

Our Site may contain links to third-party websites (such as Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us:

• MTL Lawncare, LLC
• Attleboro, MA 02703
• Phone: (774) 254-2874
• Email: [email protected]