Privacy Policy
Last updated: June 2026
1. Introduction
MTL Lawncare, LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mtllawncare.com or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and service address when you submit a quote request or contact form.
- Usage Data: Browser type, pages visited, time and date of your visit, and other diagnostic data collected automatically.
- Communications: Any messages, inquiries, or information you send us via email, phone, or the website form.
3. How We Use Your Information
We use the information we collect to:
- Prepare and deliver quotes for requested lawn care and landscaping services.
- Contact you via phone, email, or text message regarding your service inquiry.
- Send promotional offers, seasonal specials, and service reminders (only if you have opted in).
- Improve our website and customer service experience.
- Comply with applicable legal obligations.
4. SMS / Text Message Communications
By submitting a quote request form on this website and checking the SMS consent checkbox, you expressly consent to receive recurring automated text messages (SMS/MMS) from MTL Lawncare, LLC at the mobile number you provide. These messages may include:
- Quote confirmations and follow-ups
- Appointment scheduling and reminders
- Service updates and notifications
- Seasonal promotions and special offers
Consent is not a condition of purchase. You are not required to consent to receive text messages to obtain our services.
Message Frequency: Message frequency varies. You may receive up to 5 messages per month depending on your service status and active promotions.
Message & Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
To Opt Out: Reply STOP to any text message at any time to unsubscribe. You will receive one final confirmation message, after which no further messages will be sent.
For Help: Reply HELP to any message or contact us at MTLLawns@gmail.com or (774) 331-3039.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
7. Data Security
We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us at MTLLawns@gmail.com or call (774) 331-3039. We will respond to your request within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to third-party websites (such as Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
